Privacy Policy
Last Updated: January 15, 2026
1. Introduction
FaithHaven ('we,' 'our,' or 'us') is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
2. Information We Collect
2.1 Information You Provide
We collect information you provide directly to us, including:
- Name, email address, and contact information
- Profile information (age range, location, marital status)
- Faith background and preferences
- Theological beliefs and worship style preferences
- Messages and communications through our platform
2.2 Information We Collect Automatically
When you use our service, we automatically collect:
- Device information (browser type, operating system)
- Usage information (pages viewed, time spent)
- Location data (with your permission)
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Provide and improve our matching service
- Connect you with compatible churches
- Communicate with you about your account and matches
- Send you updates and promotional materials (with your consent)
- Analyze usage patterns and improve our algorithm
- Detect and prevent fraud and abuse
- Comply with legal obligations
- Protect our rights and the rights of our users
4. Information Sharing and Disclosure
We may share your information in the following circumstances:
4.1 With Churches
When you express interest in a church (by contacting them or planning a visit), we share relevant information from your profile to facilitate the connection.
4.2 With Service Providers
We share information with third-party service providers who perform services on our behalf, such as hosting, analytics, and customer support.
4.3 For Legal Reasons
We may disclose information if required by law or if we believe it's necessary to protect our rights, property, or safety, or that of our users.
4.4 With Your Consent
We may share information with third parties when we have your explicit consent to do so.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
You have certain rights regarding your personal information:
- Access and update your profile information at any time
- Request deletion of your account and personal data
- Opt out of marketing communications
- Disable location services in your device settings
- Request a copy of your personal data
- Object to certain types of processing
7. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When you delete your account, we will delete or anonymize your information within 90 days.
8. Children's Privacy
FaithHaven is not intended for users under the age of 13. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information.
10. Cookies and Tracking
We use cookies and similar technologies to enhance your experience, analyze usage, and deliver personalized content. You can control cookies through your browser settings.
11. Third-Party Links
Our service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.
12. Changes to Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email or through a notice on our website. Your continued use after such changes constitutes acceptance of the updated policy.
13. State-Specific Rights
If you are a resident of certain U.S. states (California, Virginia, Colorado, etc.), you may have additional rights:
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt out of the sale of personal information
14. Data Protection Officer
For questions about data protection and privacy, you can contact our Data Protection Officer at privacy@faithhaven.com.
15. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at support@faithhaven.com, by phone at (555) 123-4567, or by mail at 123 Faith Street, Portland, OR 97201.